Gold Standard
The Gold Standard
1. I am responsible for taking ownership of and creating an exceptional experience for everyone in the Golden Triangle.
2. I represent the Golden Triangle and am professional in my appearance, demeanor, and presentation of my surroundings at all times.
3. I actively greet everyone with eye contact and a genuine smile, while seeking opportunities to connect with people.
4. I anticipate needs and look for opportunities to promote the area by actively listening to everyone I serve.
5. I am one with my team and treat them with respect and courtesy.
6. I create a sense of belonging and awareness of the Golden Triangle by getting to know everyone in the neighborhood.
7. I continuously grow my knowledge of Golden Triangle businesses and events, as well as transportation options and major attractions in the DC area.
Ambassador Program services are delivered by Block by Block, a contractor to the Golden Triangle. Those who are willing to go the extra mile to provide concierge service on the street should apply online here.
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